Our customer service staff is available by phone Monday through Friday from 8 a.m. to 4 p.m. We also answer the phone 24 hours a day, 7 days a week, should any emergency arise. You can always give us a call at (319) 825-5207.
Please note:
- It is important that you leave all of your equipment plugged in and turned on when you call us. This will help us figure out your situation.
- Submit non-emergency tech support requests via email.