Welcome to Grundy Center Municipal Utilities (GCMUNI). Whether you are new to the area or making changes to your current service, we are here to help.
Starting Service
To begin service, please complete the appropriate application:
If you are starting service for the first time, bring your completed application and deposit to our office during normal business hours, Monday through Friday, 8 a.m. to 4 p.m.
New Customer Information
If you are new to the area or just moving across town, this provides helpful information to get you settled and familiar with the City of Grundy Center and Grundy Center Municipal Utilities.
Welcome Letter (PDF)Utility Deposit
A utility deposit is required for all customers.
- Deposit amount: $150
- Deposits are refunded after 1 year of on-time payments or when service is disconnected, and you move out of the service area
- Any outstanding balance will be deducted from the deposit
- Deposits are applied to the outstanding account balance
Stopping Service
If you need to disconnect service, please contact our office, (319) 825-5207, to schedule a service stop and provide a forwarding address for your final bill and deposit refund.
Privacy Guidelines
GCMUNI is committed to protecting your personal information. We follow federal privacy guidelines and may request personal information such as your Social Security number and driver’s license number when establishing service.
- Personal information is used only for account verification and service setup
- When you contact us, we will ask you to verify your identity
- Account information will only be shared with individuals listed on the account
We appreciate your trust and work to safeguard your information at all times.
Questions?
For additional information or if you have questions about starting or stopping service, please contact us at (319) 825-5207.